Randall Get in touch

Work and the City

I lead impact and innovation work at Toynbee Hall. I am a Liveryman of the Worshipful Company of Coopers and one of the City of London's four Ale-Conners.

Liam Randall in a navy jacket and open-collared shirt, smiling, in front of a Portland stone wall in the City of London

Work

Impact and innovation at Toynbee Hall

I read Politics at Royal Holloway, University of London, graduating in 2015, and began in management consultancy before moving into data and insight.

I joined Toynbee Hall, the East End charity founded in 1884, in 2021 as Data Insights Manager, and have been Head of Impact and Data since September 2022. Toynbee Hall leads and convenes Debt Free Advice, the London-wide partnership that has given free, impartial debt advice since 2006.

I lead the partnership's impact and innovation work. I wrote each of its four impact reports and produced the statistics in them.

I managed the project that built MoneyPennie, the partnership's in-house Advisor Intelligence platform. It takes on tasks such as transcription and case notes so that advisers can spend more time with clients, and it supports their judgement rather than replacing it.

  1. Report2025/26

    London's financial health check: Debt Free Advice Impact Report 2025/26

    The partnership supported more than 12,000 Londoners and secured £24.4 million in financial gains, the highest in its twenty years.

    Read the report (PDF, 6MB)

The City

How I came to the City

I came to the City of London through service rather than family or connections. In 2010 I was named Lord Lieutenant's Cadet and Cadet of the Year for Surrey, and later served as the county's Regimental Sergeant Major and Cadet Under Officer.

The Coopers' Company then had an affiliation with Surrey Army Cadet Force, and each year a cadet could be put forward for apprenticeship to the Master. I was bound apprentice to the Master Cooper in September 2011, at 17.

I was admitted to the Freedom of the Company by servitude in 2016, and to the Freedom of the City and the Livery in 2019. I served as Under Warden and then Upper Warden from 2024 to 2026 and hold no Court office now.

I bring the same approach to the livery as to my work: start from what the institution is for, then find a better way to do it and see it through. Civic service sets out what that has meant.

Memberships

Director, the Coopers' Livery Housing Fund. Member of the Bishopsgate Ward Club and the City Livery Club.

Dates

A record of service

  1. 24 June 2026

    Ale-Conner of the City of London

    Elected by the Livery at Common Hall as one of the City's four Ale-Conners.

  2. June 2026

    Returned to the Livery

    Concluded two years as Warden of the Coopers' Company.

  3. 2025 to 2026

    Upper Warden

    Worked with the Court and the Society to modernise how the Company runs. Helped convene the Cask Group.

  4. 2024 to 2025

    Under Warden and President of the Coopers' Society

    Moved the Society's subscriptions and ticketing onto modern systems.

  5. September 2022

    Head of Impact and Data, Toynbee Hall

    Leading the evidence and innovation work of Debt Free Advice.

  6. 2022

    Co-founded the Coopers' Cask Race

    An annual inter-livery event in Guildhall Yard.

  7. 2021

    Joined Toynbee Hall

    As Data Insights Manager.

  8. 2019

    Freedom of the City and the Livery

    Admitted to the Freedom of the City of London and clothed in the Livery of the Coopers' Company.

  9. March 2016

    Freedom of the Company

    Admitted by servitude on completing the apprenticeship.

  10. 2015

    Royal Holloway, University of London

    Graduated in Politics.

  11. September 2011

    Apprenticed to the Master Cooper

    Bound apprentice at 17, through the Company's affiliation with Surrey Army Cadet Force.

  12. 2010

    Lord Lieutenant's Cadet, Surrey

    Cadet of the Year for Surrey.